Governance
ECHOAi Guard
One wrong sentence from a sales rep can cost you a fine and your reputation.
- Manual listening covers only a small share of calls.
- Suspicious calls and scripts need to be spotted early.
- When something needs tracing later, records are spread across places.
ECHOAi Guard
The impact
- QA coverage
- 3%→100%
- Audit headcount
- −60%
Illustrative figures
ECHOAi Guard
How it works
Every call becomes a transcript, checked automatically against your rules. You know about a violation the same day.
Call / recording
Takes content from calls and existing recordings and turns it into transcripts.
Transcript
The call is transcribed line by line
Rule check
Compliance and fraud rules drive the checks and can be adjusted as needed.
Audit trail & improvement
Keeps a trail of findings and actions for auditing and improvement.
Key modules
Compliance QA
Turns calls into transcripts and checks them against compliance rules.
Fraud prevention
Checks calls against fraud rules to flag risk.
Audit trail
Keeps a trail of findings and actions for auditing and improvement.
Integration points
Recording sources
Takes content from calls and existing recordings and turns it into transcripts.
Rule management
Compliance and fraud rules drive the checks and can be adjusted as needed.
Audit trail
Findings and actions are kept on record for audit.
Want to see ECHOAi Guard in action?
Book a demo, or request a discovery interview / POC workshop.