ECHOAi Route
Intelligent Routing
Answer multiple concurrent calls. No more busy signals at peak.
Learn more: ECHOAi Route
One AI hub for every enterprise call
So every call can be understood, routed and governed
Products
Four products, each stopping one kind of loss.
Missed business, compliance fines, training costs and churn: each has a product line on it.
One call
Customer calls, agent conversations, in‑branch conversations
One recognition
ASR / intent understanding / semantic analysis
One flow
Routing, lookups, answers, transfers, tickets
One governance platform
QA, fraud prevention, audit, training, analytics
- ECHOAi Route
- ECHOAi Guard
- ECHOAi Coach
- ECHOAi Insight
ECHOAi Guard
ECHOAi Coach
ECHOAi Insight
Industries
Start with your industry.
- BankingService lines jam at peak, and one wrong word from telesales or advisors can draw a regulator’s fine.ECHOAi RouteECHOAi GuardSee the full story
- Retail & RestaurantsReservations pile up at the rush, and store lines jam with questions about hours and stock.ECHOAi RouteECHOAi InsightSee the full story
- GovernmentCitizens can’t get through to the service hotline, and complaints and petitions pile up.ECHOAi RouteECHOAi InsightSee the full story
- TelecomHeavy call volume, customers porting out, and costly training for new agents.ECHOAi RouteECHOAi InsightECHOAi CoachSee the full story
Trust
Deployable. Integrable. Auditable.
Runs in your own data center or in the cloud, and connects to the phone and business systems you already have.
Phone / SIP / PBX
Connects to your existing phones and PBX
AI IVR
Recognizes intent, then routes or transfers
ECHOAi Route
ASR / LLM / TTS
Speech recognition, understanding and synthesis
Business systems / API
Looks up data and creates tickets
Management and audit platform
- On-prem / Cloud
- SIP / PBX integration
- Permissions & trails
- Model operations
- Security boundaries
Start with one call.
Book a demo and see how ECHOAi catches, routes and governs your call flow.